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MAG boxes setup

How to set up IPTV on a MAG box

MAG boxes connect through a portal linked to the box's MAC address, so support sets up your account first.

Step-by-step installation

  1. 1

    Send us your MAC address

    Find the MAC address on the sticker underneath the box (it starts 00:1A:79) and include it when you order or request a trial.

  2. 2

    Receive your portal address

    Support links your account to the MAC address and sends you a portal URL.

  3. 3

    Enter the portal

    On the box, go to Settings → System settings → Servers → Portals. Enter a portal name and the portal URL we sent, then save.

  4. 4

    Restart the box

    Reboot the MAG box. The portal loads with your channels and guide.

Common problems

The portal doesn't load

Check the portal URL was entered exactly, then reboot the box. If it still fails, confirm with support that your MAC address is linked.

Channels load but the guide is empty

Leave the box on for a few minutes so the guide can download, then reopen the portal.

More fixes in our buffering guide, or contact support with your device and app.

Ready to watch on MAG boxes?

Pick a one-time plan from £15, or request a free trial first and test the UK server on your own TV.