IPTV installation & setup guide

Install an IPTV player app on your device, open it, and enter the login details you receive (an Xtream Codes login or an M3U playlist link). The channel list and guide then load automatically. Our installation guide has step-by-step instructions for each device.

Both are ways of loading your service into an app. An Xtream Codes login uses a server URL, username and password and usually loads channels, the guide and on-demand content automatically. An M3U link is a single playlist URL, and the guide may need a separate EPG link.

As a guide, allow at least 15–20 Mbps for HD and Full HD streams and around 40 Mbps or more for 4K. A wired Ethernet connection, or a strong 5 GHz Wi-Fi signal, gives the most stable picture.

Use a wired connection or 5 GHz Wi-Fi, restart your router and device, clear the player app's cache, close other apps that use bandwidth, and make sure the player app is up to date. If buffering continues, contact support so we can check your connection and server settings.

You can install your login on several devices, such as a living-room TV and a phone. The number of devices that can stream at the same time depends on your account set-up, so tell support how many screens you need when you order.

Use the contact page to send us a message. Support helps with orders, trials, installation and troubleshooting, and subscribers receive priority support.